I had a rough day today. I had a little family matter that had me going into work feeling like crap, then all the fun started. Que the circus music.
First off the holiday frenzy is upon us at the grocery store. People buying turkeys and hams left and right, most of them too stubborn or maybe stupid to buy the ham already sliced. That would be too easy- so at least 15 times in the last week, I had to escort people from my seafood counter to the meat department because they apparently think I have some kind of magic wand back there that can take their ham and unwrap it, slice it, wrap it, tag it and put a great big bow on it for them. NOWHERE near my counter is a huge mural of a chicken, cow, or a pig. ONLY FISH! If you need something done to a product that came from an animal other than something that once SWAM- go to the next door down please. (just look for a picture on the wall of what your holding USED to look like- and THERE IT IS--- oohs and ahhhs all around)
So I go in today and the regular saturday customers come in for their football shrimp trays, and their steamed crab legs. No problem at all, then within the span of 10 minutes we have- one person who likes their fish straight from the freezer (which means I have to leave my counter), we have one person who wants their fish custom cut to size- nothing in the counter would do for this all so important occasion of......dinner, we have a little girl throw up in the floor right in front of my counter- which warrants a half roll of paper towels, a wet floor sign, 2 intercom calls to maintenance, a floor accident "puke guard" (which happened to fall to me) and a glass of water for the little girl, a lady who wants 3 bags of raw shrimp from the freezer (again- what is wrong with the counter stuff?) AND a guy in his 60s (at least) yelling at me like I really had no idea he was standing there even though I was looking right at him and had asked him already if I could help him. "YO!" he screams and holds up a ham "you need to slice this!" and starts to put it up on the counter. I hear nothing but the sound of an old record player needle screaching across the old 45 and the room goes silent.
FIRST OF ALL- NEVER address me as YO! That is not my name. The company I work for has designed this pretty little colorful name tag that I took the time to add little cute stickers too, and has my NAME printed right across the durn thing. If you can not read- I know you can see I am female- address me as Mam, address me as Miss, if you can read, address me (god forbid) by my name.
SECOND OF ALL- I am not your slave, I am not your maid, I am not your mother, and you sure as hell don't sign my pay check. If you need something ASK me, if I can't help you I will find someone who can. DO NOT MAKE DEMANDS OF ME. That only pisses me off and you will get nothing but "Sorry I can't help you with that" End of story. If your lucky, catch me off guard, or I already know that the meat department is closed, I will point you to the next door down. Which is exactly what he got- pointed to an empty department. Had he of treated me at least half way human- I would of at least tried to find someone who could help him slice his ham. I'm sure the deli can do that sort of thing considering they have their own slicer up there, so they know how to do it. But was I going to point this ass hole there- NOT ON YOUR LIFE!
THIRD OF ALL- when you find I'm being a bit sarcastic sending you to an empty department- don't come back and tell me the lights are all off and there is no one over there. DUH- I know that, why the hell did you think I sent you there? I like watching you leave. Now again- go away.
But job demands we be considerate to the customers, so I go to the freezer 15 times a night, I escort the nice people to help, I cut to order fish that is exactly the same size and shape as whats in the case, I listen to stories that I know I have heard 15 times about going fishing, I give water to little sick kids, I stand guard over the puke, and as for the ass hole... I have to tell him I hate to hear that they have left for the night- I'm sure they will be in again early tomorrow.
Such is life in customer service. Every time I have a rough day I remember- I'm going to college and this in only a temporary stop on my way. That makes me smile a bit.
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Hi Amy! Just popping by to see how it's going! Come visit me sometimes when you get a free minute!! 
It sucks!!! Hang in there! 
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